Company Overview

Founded in 1948, Arkansas Blue Cross and Blue Shield, an Independent Licensee of the Blue Cross and Blue Shield Association, is the largest health insurer in Arkansas. Arkansas Blue Cross and its family of affiliated companies have more than 3,200 employees.

For more than 70 years, Arkansas Blue Cross has been trusted by Arkansans for affordable, reliable insurance plans. Arkansas Blue Cross offers health and dental insurance policies for individuals and families who purchase their insurance directly as well as those whose insurance coverage is provided through their employer. Arkansas Blue Cross offers a full portfolio of health management tools and resources designed to improve the health of our members, no matter where they fall on the care continuum from healthy to chronic to acutely ill.

Not-for-profit organization
Arkansas Blue Cross differs from commercial insurers in several ways. Arkansas Blue Cross is a not-for-profit mutual insurance company. That means that nearly all the money we collect as premium is paid out in benefits for customers — on the average, nearly 85 cents of every dollar. The remainder — about 15 cents of every dollar — is used for operating expenses and reserve funds, which we are required by law to maintain.

As a not-for-profit, mutual insurance company, Arkansas Blue Cross is owned by its policyholders, not by stockholders. This means that premium dollars are used solely to pay claims and administrative costs, not to pay stock dividends. Any excess funds are held in reserve for payment of future claims. Arkansas Blue Cross must maintain a fiscal balance between premium income and benefits paid to ensure that we have the ability to continue to offer these products and to pay policyholder claims in the future.

Our Vision

A healthcare system that provides affordable and safe care for all citizens.

Our Mission

Improve the health, financial security and peace of mind of the members and communities we serve.

Our Values

  • We believe our strength comes from being an independent, mutual, not-for-profit health insurance company and that we deliver the best value to our customers and society by maintaining that structure.
  • We manage for long-term benefit of the communities we serve, not for short-term rewards or gains. We remain financially strong and stable in order to serve future generations.
  • Our members are our owners, and we keep their interests central in our business decision-making.
  • Because the best customer is an informed customer, we provide information to allow people to make knowledgeable health-care decisions and expenditures.
  • Our work environment fosters personal excellence, growth, flexibility and teamwork. We believe work is a major part of our lives and should be a fulfilling experience. Personal accountability and responsibility are cornerstones of our philosophy.
  • We believe in building and maintaining collaborative, long-term relationships with physicians, hospitals and other providers. These relationships are characterized by a mutual interest in our members and a focus on improving the affordability, delivery and quality of care for our members.
  • We conduct our operations with the highest degree of integrity, honesty and fairness.
  • We believe in corporate citizenship and work to improve the quality of life for all Arkansans.
  • We celebrate our successes, learn from our mistakes and continually strive to improve.

Why work for us?

For nine consecutive years, Arkansas Blue and Blue Shield has been named as one of "Arkansas' Best Places to Work" by Arkansas Business and Best Companies Group. The Arkansas Democrat-Gazette has also named us as the top-ranking large business (with 500+ employees) in central Arkansas, and in 2016 we were an Arkansas Business Best of Biz winner.

Company Summary
Arkansas Blue Cross & Blue Shield
Number of Employees
(501) 378-2187
601 South Gaines Street
Little Rock, AR