CABC OP Patient Representative Team B
Little Rock, AR 
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Posted 21 days ago
Job Description
Current University of Arkansas System employees including student employees and graduate assistants need to log into Workday on My Apps. Simply enter "Find Jobs" in the Workday search bar to view open positions. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). To view the job posting closing date please return to the search for jobs page.If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.Type of Position:Job Type:Regular
Work Shift:

Sponsorship Available:

NoInstitution Name: University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click theApply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion. Visit our website to learn more:

For general application assistance or if you have questions about a job posting, please contact Human Resources at .

Department:ICE | CORE PA Float


Department's Website:

Summary of Job Duties:The OP Patient Representative facilitates comprehensive patient data collection, timely and accurate billing, and prompt collections of payment for services rendered facilitating scheduling coordination and conflicts. This position is responsible for completing benefit verification and prior authorizations for services. The patient representative is expected to demonstrate competency in the job elements of all the levels of the Access Coordinator positions.Qualifications:

Minimum Qualifications:

  • High School Diploma/GED with four (4) years of experience in business office administration, customer service, patient registration, billing, insurance, or scheduling

OR

  • Associate's Degree with two (2) years of experience in business office administration, customer service, patient registration, billing, insurance, or scheduling

OR

  • Bachelor's Degree
  • Must have excellent organizational and interpersonal skills in order to successfully interact with individuals of diverse backgrounds.
  • Well-developed decision-making skills are required.
  • Must maintain confidentiality and HIPAA compliance.
  • Highly motivated and self-directed individual to establish plans of action.
  • Highly proficient in computer and keyboard skills.
  • Knowledge of medical terminology required

Preferred Qualifications:

  • Experience working with EPIC system
  • Experience working in a healthcare environment


Additional Information:

Additional Information:

  • Conducts authorizations and pre-certifications, tracks pre-authorizations, and maintains referrals
  • Enters benefit and authorization information into EPIC
  • Peer to Peer submissions & works closely with clinical counterparts to collect requested information
  • Conducts insurance verification and benefits explanation by running eligibility on patients
  • Responsible for various maintenance reports i.e. bogies, work denials, open encounters, laser arc reports, canceled clinic reports, etc.
  • Counsels patients on any & all related financial information i.e. hospital discounts & reviewing Medicaid screening.
  • Works appropriate registration and billing work queues
  • Responsible for reconciliation/management of change fund
  • Responsible for reconciliation of daily deposit & batch POS dollars
  • Monitors patient balances using the matric payment method
  • This position is also responsible for the pre-counsel of patients regarding the payment expectation for service
  • Obtains & coordinates completion of out of network waivers
  • Pre-registration of patients as needed
  • Assists other teams as needed.
  • Other duties as assigned


Salary Information:

Commensurate with education and experience


Required Documents to Apply:

List of three Professional References (name, email, business title), Proof of Veteran Status, Resume


Optional Documents:

Special Instructions to Applicants:


Recruitment Contact Information:

Please contactfor any recruiting relatedquestions.


All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:Frequent Physical Activity:Occasional Physical Activity:Benefits Eligible:Yes
UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
4 years
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