The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click theApply link/button.

If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180.

Required Education and Experience:

• Bachelor's degree in Communication, Public Relations, Business, or related field. Minimum of three (3) years of applicable experience.

Preferred Education and Experience:

• Master's degree preferred.

Job Duties and Responsibilities:

Recruitment and Retention

• Serve as Online Campus recruiter at University and external events;

• Maintain student communication and information to support Online Campus enrollment through the University's applicant tracking tool and other methods;

• Serve as an advocate for and liaison between online students, online program coordinators and advisors, eLearning, Admissions, and other UA Little Rock offices to resolve concerns and seamlessly matriculate students;

• Collaborate with the Online Program Coordinator and stakeholders to develop marketing materials including print and social media;

• Explore and identify opportunities and partnerships that will support enrollment and retention in online programs.

Stakeholder Communication, Engagement, and Support

• Serve as point of contact for eLearning and Online Campus;

• Develop and maintain a schedule for frequent communication with online program coordinators and advisors;

• Serve as co-chair of the Online Campus Advisory Board;

• Represent eLearning and UA Little Rock in assigned meetings and activities;

• Maintain detailed notes of interactions with stakeholders and provide clear reports via email to the Online Campus Coordinator;

• Maintain detailed project and task management reports utilizing the office's preferred technologies;

• Maintain accurate records of prospective online student information.

• Create, review, analyze, and troubleshoot special data and reports upon request or routinely;

• Assist in the maintenance of websites and supporting materials;

• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Adapt: Demonstrate an ability to adjust to change with a positive attitude and be flexible. Must be willing to occasionally work outside of traditional office hours and environments during special events;

• Ambiguity: Make mature, common-sense decisions based on current and available knowledge;

• Analyze: Demonstrate proficient analytical abilities and knowledge of database maintenance;

• Collaborate: Establish and maintain effective working relationships in a non-judgmental manner with a diverse population of students, faculty, staff, and administrators;

• Communicate: Demonstrate exceptional speaking, writing, and listening abilities while maintaining a high level of interpersonal skills, including tact, discretion, diplomacy, sensitivity, and respect;

• Confidentiality: Uphold professional ethical standards that do not breach confidentiality and relationships with UA Little Rock constituents and students;

• Initiative: Ability to self-initiate project tasks after accepting an assignment under general supervision. Display ambition, assertiveness, confidence, and a willingness to learn and integrate new knowledge;

• Knowledge: Demonstrate a general knowledge of higher education, academic programs, and student service units; working knowledge of UA Little Rock systems and services;

• Multi-Task: Work simultaneously with multiple constituent demands and projects;

• Organize: Must demonstrate exceptional organizational and prioritization abilities in accomplishing tasks;

• Professional: Display a fitting and approachable attitude while properly representing UA Little Rock;

• Technology: Intermediate experience in productivity tools, email, Internet platforms, and basic technologies; Intermediate experience with database management, analysis, and reporting; Working knowledge of graphic design software (Adobe Creative Suite preferred), customer relationship management software, social media tools and best practices, WordPress and web content management systems, writing and editing for the web. (Intermediate experience is preferred.);

• Team player: Ability to work independently and collaborate with a team;

• Timely: Ability to prioritize issues and work within deadlines in a dynamic and changing environment;

• Vehicle Operation: Possess a valid driver's license and ability to drive a motor vehicle.

Additional Information:

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.