Workstudy Position:
Sponsorship Available:
The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click theApply link/button.
If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180.
For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180.
Department:Testing Services
Department's Website:
Required Education and/or Experience
The formal education equivalent of a high school diploma plus one year of specialized training in business management, business education, or a related field; plus two years of experience in a specialized or a related field applicable to work performed.
PreferredEducation and/or Experience
Associate degree or the formal education equivalent;
Minimum of one (1) year of experience in a professional office setting;
Experience with Banner Student Information System (SIS) and Workday.
Job Duties and/or Responsibilities
Administrative Duties
Answer the telephone, transfer calls, and record messages;
Greet visitors in a positive and welcoming manner;
Make and schedule appointments for facilities reservations and ensure all front desk activities are coordinated efficiently;
Operate control desk and reception desk;
Train control desk and reception desk extra help workers on office and campus procedures.
Inventory
Gather and enter data for the institution's annual inventory;
Process Marketing & Redistribution reports for items being removed from the department.
Test Administration and Processing
Administer and/or assist with computer-based tests (CBT), such as the Accuplacer, College Level Examination Program (CLEP), Miller Analogies Test (MAT), Scantron,etc. asneeded in the office or at another location;
Receive required specialized training and approval from the national test company;
Analyze Banner screens and entry of test results;
Maintain testing security and confidentiality of student information;
Monitor and administer SmartSync;
Process RegisterBlast for accommodated, make-up, and other exams for students;
Monitor and adjust the RegisterBlast calendar schedule for various exams and the Testing Services open hours;
Process online testing submissions from professors;
Process electronic score download for the Graduate Record Examinations (GRE) and other tests as made available;
Process test assignments for non-UA Little Rock students and UA Little Rock students testing off-site.
Other Job Duties
Perform data monitoring and management;
Collect and enter assigned data in monthly reports;
Review/update information for the Testing Services website as assigned;
Scan and link documents with Banner and WebNow;
Assist the Director of Testing Services as needed;
Perform additional duties as assigned.
Knowledge, Skills, and Abilities
Must have the ability to work occasional Saturday mornings;
Ability to effectively operate and utilize a telephone, photocopier, and fax machine;
Ability to communicate by effectively writing, listening, and speaking;
Ability to plan, organize, and coordinate activities, resources, and materials
associated with the needs of the department;
Knowledge of computer-based applications (Google Docs, Google Sheets, Microsoft Word, Microsoft Excel).
Additional Information:
Salary Information:
Required Documents to Apply:
Optional Documents:
Recruitment Contact Information:
All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:Criminal Background Check, Sex Offender RegistryThe University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Constant Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Standing, Talking, WalkingFrequent Physical Activity:Manipulate items with fingers, including keyboardingOccasional Physical Activity:Balancing, Crouching, Pulling, PushingBenefits Eligible:Yes