This position is responsible for ensuring efficient collections of past due balances of customer accounts to minimize bad debt risk; ensuring customers meet established credit terms and reducing delinquencies by maintaining receivable balances within targeted terms. This position plays a crucial role in the minimization of credit exposure risks and subsequently bad debt write-offs. Timely and effective collection activity reduces McLane Foodservice's Days Sales Outstanding (DSO), thereby improving cash flows.

Negotiate and implement workout plans with the assigned accounts to amortize past due balances in a firm and consistent manner obligating both McLane and the account to that plan; obtain security instruments when deemed necessary (i.e. guarantees, PMSA/GSA, collateral and corporate/personal financial data) to mitigate associated risks. The workout plan or other options must be suitable to management and the customer to obtain payment over a reasonable time period.

Independently negotiate payment from delinquent customers to maintain receivables within target by ensuring overall compliance with credit terms. Set up short-term notes to accommodate terms compliance with approval of Senior Credit/Collections Manager and/or Director-Credit/Collections. Document all customer correspondence and all customer contacts in Customer Accounts Comments Area within the Oracle JDE systems.

Monitor delinquent accounts daily to ensure compliance to pay plans and not allow any further exposure to MFS.

Provide data to our bankruptcy counsel when an account files for bankruptcy. Work closely with the Senior Credit/Collections Manager to document all legal correspondence and track the court activity and rulings.

Analyze activity of assigned accounts on a regular basis to identify incorrect transactions or account coding that result in service charges, bad debt write-offs and keeping the accounts clean.

Request financial statements monthly or annually from our top largest exposure accounts as well as marginal or defaulting accounts. Enter the financial data to the Financial Analysis Spreadsheet for review with the Senior Credit/Collections Manager and/or Director-Credit/Collections

Perform special projects as requested by management in a timely manner.

MINIMUM REQUIREMENTS:
Undergraduate degree in finance/accounting preferred (but not required) with minimum of 4-5 years of progressively responsible credit and collections experience. Demonstrated general business knowledge is essential.

Excellent analytical skills, excellent written and verbal communication skills and strong personal computer skills are required.

Good understanding of the federal and state laws pertaining to credit, collections, bankruptcies, and good understanding of A/R and credit procedures, as well as, computerized accounts receivable systems.

Assertive with excellent interpersonal skills able to build rapport with troubled past due accounts to arrange payment of past due and maintain current going forward; able to manage multiple responsibilities within a fast-paced environment.

This position, at the incumbent's discretion, should identify and implement processes that enhance the efficiency of collection activity and the timeliness of customer payments to McLane Foodservice.

Sensitive to the impact that collection activity has on the customer relations and treating customers in a tactful manner.

McLane Foodservice's strategic initiative is to pursue a more diversified customer base of restaurant concepts, which will pose additional financial risks and challenges. Understanding the nuances of each restaurant concept and issues specific to them will enhance the teammate's success.