Patient Services Associate - Short Stay/Transitional Care Units (A4/A7)
Little Rock, AR 
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Posted 14 days ago
Job Description
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.


Closing Date:

07/31/2024Type of Position:Job Type:Regular
Work Shift:
Shift Vary (United States of America)

Sponsorship Available:

NoInstitution Name: University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click theApply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.

For general application assistance or if you have questions about a job posting, please contact Human Resources at .

Department:ICE | NRSL Transitional Care A7 IP C


Department's Website:

Summary of Job Duties:The Patient Services Associate (PSA) is a specifically trained member of the unit-based care team who provides both clerical and patient care support to the Patient Management Team in in the combined Transitional Care (A7) and Short Stay (A4) units.

A7/A4 is composed of 27 adult medical surgical beds collectively. The 14 bed Transitional Care Unit (A7) will provide care to patients who are deemed ready for acute care discharge from UAMS by their physician and have experienced a delay in discharge. The 13 bed Short Stay Unit on (A4) will provide care to medical-surgical patients that meet specific criteria for stability, and are anticipated to discharge within 48 hours.

Night & Day Shifts Available

This posting will be used to fill multiple positions.Qualifications:

Required Qualifications:

  • High School Diploma/GED

  • One (1) or more year(s) of patient care experience

  • One (1) or more year(s) of clerical or data entry experience

  • Must haveexcellent communication skills, ability to follow oral instructions,basic computer skills, strong work ethics and accountability.

  • Must be able to lift 100 lbs. to waist height.

Preferred Qualifications:

  • Certification as a nursing assistant or military corpsman,

  • Previous Patient Care experience in acute care setting.

  • Critical Care experience


Additional Information:

Key Responsibilities

The Patient Services Associate works under the direct supervision of the Registered Nurse or other licensed/certified health care disciplines on the unit and performs tasks and duties for which they possess the competency that do not require a licensed practitioner, professional judgment or intervention. In the nursing support role, duties include assisting with processing of bulk storage, peripheral sticks, daily pod audits, blood culture processing, glucometer checks, acting as a preceptor for new Patient Care Technicians (PCT's), and assisting the charge nurse with other assigned duties. It is important that the PSA takes part in the Unit Based Counsel and is a good role model/leader to the PCT's.

  • Obtains patient report and has on-going communication with RN regarding patient care/changes in condition; Informs nurse of patient requests or complaints.
  • Transports patients to other areas of the hospital as directed.
  • Carries out the Plan of Care for Patient using a Multidisciplinary Approach as Delegated by Team Leader.
  • Communicates effectively with other team members to facilitate patient care.
  • Accepts directions from RNs and team members.
  • Provides appropriate grooming/oral hygiene and comfort measures and assists patients with activities (ambulation, up in chair, turn and reposition).
  • Documents all patient care activities/tasks, vital signs, ADL, wave tests, I&O's accurately and timely and per unit and department standards.
  • May perform other duties as assigned.

Employees in this role must be fitted for, capable of donning and performing routine tasks in personal protective equipment to include N95 masks, Powered Air Purifying Respirators (PAPR) or Controlled Air Purifying Respirators (CAPR).


Salary Information:

Commensurate with education and experience


Required Documents to Apply:

List of three Professional References (name, email, business title), Resume


Optional Documents:

Proof of Veteran StatusSpecial Instructions to Applicants:


Recruitment Contact Information:

Please contactfor any recruiting relatedquestions.


All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:Frequent Physical Activity:Occasional Physical Activity:Benefits Eligible:Yes
UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
1 year
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