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Provides inbound phone, web or email software support to resolve easy moderate client inquiries and problems effectively and efficiently. Analyzes data reports, forms, and web technologies. Uses and programs SQL to resolve basic to moderate issues. Responsibly communicates to all parties involved in issue resolution to meet and manage client expectations. Uses Tyler's client management system to c
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Provide professional services such as consultation, software readiness, and education to clients on Tyler software products. Design and conduct knowledge transfer sessions on site or through webinars. Educate users on software functionality as well as on data entry, system administration, user security, and user permissions. Perform consultation/analysis of client business model to identify and
Posted 1 day ago
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