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Troubleshoot and resolve client's online and phone inquiries regarding software issues, while providing excellent customer service Prioritize, analyze and manage multiple inquiries from a varied group of clients Advance product knowledge by reviewing new functionality and testing new product issues Create client facing documentation and collaborate with clients and co workers via online forums Adv
Posted 14 days ago
Tyler Technologies
- Renton, WA / Little Rock, AR
Designs, codes, tests, debugs, documents and maintains complex programs and applications Ensures procedures are thoroughly tested before release; writes report of test results Detects, defines and debugs programs whenever problems arise Assists in defining system scope and objectives. Interfaces with users and/or customers to identify and develop system requirements taking into account desired res
Posted 14 days ago
Provide professional services such as consultation, software readiness, and education to clients on Tyler software products. Design and conduct knowledge transfer sessions on site or through webinars. Educate users on software functionality as well as on data entry, system administration, user security, and user permissions. Perform consultation/analysis of client business model to identify and do
Posted 20 days ago
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