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Provide advanced remote technical support to clients over the phone using remote control tools Conduct onsite advanced technical support at client location as needed Diagnose and resolve server, storage and network infrastructure issues Ensure client networks remain stable with maximum uptime through proactive and reactive technical support Work with application vendors i
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Network Design Network Installation Project Management Network Presales Essential Activities Network Design, Implementation, Support and Consulting (Billable) 80% Administration (project notes, time submission, expenses, etc.) 5% Professional Development 10% Presales consultation with clients, vCIOs and Account Execs 5% Qualifications College Degree (AS or BS/BA) Three+ y
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Strong interpersonal and communication skills Ability to collaborate with internal partners, coworkers and external vendors Ability to manage in a team and matrix environment Strong listening skills ability to understand customer needs and equate them to our solutions Strong knowledge of CRM tools Strong knowledge of Microsoft Word and Excel Strong knowledge of IIM produc
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Attract, hire, train, develop, motivate and manage members of a world class sales organization. Aggressively stimulate, review and monitor all business activity for the branch and ensure achievement of activity goals. Ensure achievement of branch sales and profitability objectives. Accurately forecast annual, quarterly, monthly and weekly revenue streams. Provide quarterl
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An effective TCM will be seen as both a technology leader and business integration advisor with particular focus on Primary relationship advisor IT governance and quarter business review leader Client satisfaction & retention Hyper focus on consistent and high quality delivery of services over the contract lifecycle Incident problem management and change management Reques
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About Us Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the . The company guide
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What is the work like? We are looking for great people to help us configure and deploy iPads, Macs, iMacs, Windows PCs, tablets, and Chromebooks out of our configuration center. This is an entry level position that potentially could open the door to career opportunities with KMBS. The right candidates will work on a team of people processing devices which could include co
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You will seek out new customers and partner with existing ones by offering a variety of solutions to improve their business and take exceptional care of your clients. You will conduct outbound calling every day to set face to face appointments, ensuring outstanding customer service though regular follow ups, reporting regularly to a branch office. You will establish and s
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Conduct security assessments and audits for clients to identify vulnerabilities, risks, and security needs. Develop customized security solutions and recommendations based on assessment findings. Collaborate with clients to implement security measures, which may include physical security, electronic surveillance, access control systems, and security policies and procedure
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You will seek out new customers and partner with existing ones by offering a variety of solutions to improve their business and take exceptional care of your clients. You will conduct outbound calling every day to set face to face appointments, ensuring outstanding customer service though regular follow ups, reporting regularly to a branch office. You will establish and s
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Deliver and pick up office product equipment to and from our end users. Retrieve end user Proof of Deliveries (POD's) using our XP8 device. Must be able to use, or learn to use, all job related equipment which may include but is not limited to stair climber, dolly, and global positioning system (GPS) Must be able to read, write, and communicate in English. This includes b
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To be the Konica Minolta champion and quarterback for the specified client account based on the parameters of the executed Master Agreement To act as the client sales interface and proactively manage Master Agreement sales execution and processes including assessment/s, current state to future state analysis and recommendations, preparation of sales presentations, meeting
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Enter, track, and schedule delivery for all orders processed within the assigned Branch(es) Ensure that all order and contract paperwork is in compliance with Company policies and procedures Set up and maintain all master data records for customers processed within assigned branch(es) Review and pre edit orders to be submitted to the National Account Customer Care Center
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Works with Market VP to ensure the revenue, market share, profit margins and bottom line profitability for the assigned sales group is achieved. Produce accurate and timely forecasts as required by management. Ensure compliance with company policies, procedures, and work processes throughout the selling process and communicate business objectives to ensure sales goals are
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You will seek out new customers and partner with existing ones offering targeted solutions to improve their businesses using a consultative sales approach. You will conduct outbound calling every day to set face to face appointments and meet with clients, reporting daily to a branch office. You will learn and demonstrate the benefits of all Konica Minolta products, servic
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