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Provide customer support to consumers via telephone and/or Internet, e.g., instant message, email. Handle customer inquiries and resolve simple and basic support issues, such as address changes, processing orders, warranty or billing/payment. For product or service related issues, will move customer to appropriate Product Support Specialist. General Duties & Responsibilities Provides customer sup
Posted Today
FIS
- Little Rock, AR / Jacksonville, FL
Design, code, test, implement, maintain and support applications software that is delivered on time and within budget. Work closely with customers, business analysts and team members to understand business requirements that drive analysis and design of quality technical solutions ensuring alignment with business and IT strategies and complying with FIS architectural standards. General Duties & Res
Posted 1 day ago
Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies root cause
Posted 1 day ago
Identifies errors in calculations and balances and make corrections. Receives and prepares physical documents for delivery to the sorting department. Physically repairs rejects. Prepares transit cash letters. Prepares and dispatches client statements and adjustments as needed. Prepares cash letter of return items. Reconciles and properly documents all out of proof conditions. Compares work product
Posted 1 day ago
Provide customer support to consumers via telephone and/or Internet, e.g., instant message, email. Handle customer inquiries and resolve simple and basic support issues, such as address changes, processing orders, warranty or billing/payment. For product or service related issues, will move customer to appropriate Product Support Specialist. General Duties & Responsibilities Provides customer supp
Posted 4 days ago
Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies root cause
Posted 5 days ago
Manage day to day operations of one or more teams in the call center. Plan, direct, manage and evaluate team performance to ensure customers are receiving a high level of service. General Duties & Responsibilities Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email. Monitors operations to ensure adherence to service le
Posted 5 days ago
FIS
- Cranberry Township, PA / Orlando, FL / Little Rock, AR
Performs tasks to ensure compliance with workgroup and client specific procedures to further guarantee adherence to service level agreements. Performs customer and account maintenance per reports, client workflow solution, postal mail, or by direct instruction from immediate supervisor. Directs all work requests from sources outside the department to immediate supervisor for consideration and appr
Posted 5 days ago
FIS
- Little Rock, AR
Provides application software development services or technical support typically in a defined project. Develops program logic for new applications or analyzes and modifies logic in existing applications. Codes, tests, debugs, documents, implements and maintains software applications. Maintains, tests and integrates application components. Makes recommendations towards the development of new code
Posted 6 days ago
Works individually or within a team on technology business consulting projects to meet specific client requirements. Serves as liaison between end users and consultants during consulting projects. Expertly researches and documents client needs, technology or regulations related to system design, enhancement and acquiring hardware or software that will impact multiple platforms and/or applications.
Posted 6 days ago
FIS
- Orlando, FL / Albany, NY / Little Rock, AR / 1 more...
Plans and coordinates all aspects of technical projects from initiation through delivery. Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed. Ensures requirements for internal technology projects align to operational standards. Develops alternate requirement
Posted 6 days ago
FIS
- Orlando, FL / Albany, NY / Little Rock, AR / 1 more...
Plans and coordinates all aspects of technical projects from initiation through delivery. Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed. Ensures requirements for internal technology projects align to operational standards. Develops alternate requirement
Posted 6 days ago
FIS
- Norcross, GA / Little Rock, AR
Leads new requisition meetings with hiring managers supporting searches with a focus on Sales, Software Support, Technology, Marketing, Product Management, Training, Finance, Clerical, Customer Service or other type of job openings within FIS. Performs full cycle recruiting for company's open jobs conducts in depth requisition launch meetings, advertises, recruits, screens, interviews, and assesse
Posted 8 days ago
Design, code, test, implement, maintain and support applications software that is delivered on time and within budget. Work closely with customers, business analysts and team members to understand business requirements that drive analysis and design of quality technical solutions ensuring alignment with business and IT strategies and complying with FIS architectural standards. General Duties & Res
Posted 10 days ago
Design, code, test, implement, maintain and support applications software that is delivered on time and within budget. Work closely with customers, business analysts and team members to understand business requirements that drive analysis and design of quality technical solutions ensuring alignment with business and IT strategies and complying with FIS architectural standards. General Duties & Res
Posted 10 days ago
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